Refund & Return Policy
We want you to be completely satisfied with your purchase
Return Window
You have 30 days from the date of delivery to initiate a return. Items must be returned in their original condition with all tags attached.
Return Conditions
To be eligible for a return, items must be:
- Unworn and unwashed
- In original packaging with tags attached
- Free from any damage or alterations
- Accompanied by proof of purchase
How to Return
- Contact our customer service team to initiate your return
- Pack your item securely in its original packaging
- Ship the item back using the provided return label
- Once received, we'll process your refund within 5-7 business days
Return Shipping
Return shipping costs are the responsibility of the customer unless the item is defective or we made an error. We recommend using a trackable shipping service for your return.
Non-Returnable Items
The following items cannot be returned:
- Final sale items
- Gift cards
- Personalized or custom-made products
- Intimate apparel and swimwear
Questions?
If you have any questions about our return policy, please contact us at jaydenndeluca@outlook.com or call us at 61+ 0493 218 219.